Posts by Scott Wall

4 Key Factors that Determine Chatbot Project Success

Fishbowl’s team of experts has been working with chatbots, specifically Oracle Digital Assistant (ODA) since its inception in 2017. Our expertise has been used to create chatbots with conversational design in mind to enhance the overall ODA experience. Through...

Oracle Digital Assistant Integrated with Oracle HCM Cloud

Chatbots can be implemented into a variety of business use cases, such as customer service, employee engagement, and human resources (HR). HR use cases can fulfill a variety of functions including retrieving payslips, determining paid time off or vacation balances, or...