Chatbots can be implemented into a variety of business use cases, such as customer service, employee engagement, and human resources (HR). HR use cases can fulfill a variety of functions including retrieving payslips, determining paid time off or vacation balances, or...
Oracle Digital Assistant (ODA) is a robust and versatile chatbot platform that can be utilized for a variety of use cases. One such use case is to provide relief to a costly and overworked live agent support staff. So, how do we accomplish this? No chatbot solution on...
