Oracle Content Management Support
99% satisfaction for a reason.
Premium Support for OCM
Support for your Oracle Content Management environment should be timely, professional, and efficient. Many CX Content implementations require attention and care not covered by Oracle’s maintenance agreement. That’s where Premium Support comes in. Fishbowl’s Premium Support supplements your Oracle maintenance to provide proactive monitoring, personalized service, and knowledge specific to your environment. Reduce your risk and take the burden off your internal resources. Let us handle OCE, so you can get back to business.
Our plans are flexible. We tailor each Premium Support agreement to our customers’ specific needs and budget. Most engagements include the following activities:
Configuration & Customization
Expertise in configuration and customization of system modules and components, and designing templates, themes, layouts, and custom code.
Display experience with system security management – adding and updating application security rules.
User Experience Design
Oracle Support Assistance
Fishbowl was methodical, thorough, and highly skilled… They delivered support at the highest level. I believe there is no better Oracle support vendor in the marketplace than Fishbowl Solutions.
- Go to fishbowlsolutions.zendesk.com.
- Click on “sign up” in the top right corner of the page.
- Provide your name and email address.
- Use the link in the confirmation email to verify your account.
The right support for your team.
We’d love to talk about how we can keep your OCM platform up and running.