Oracle Digital Assistant Premium Support

Your choice for ODA support.

We know how important an Oracle Digital Assistant is to your business. At Fishbowl Solutions, we’re committed to resolving your issues and answering your questions quickly and accurately.  We provide phone, email, and web-based technical support for configuring and monitoring your Oracle Digital Assistant. Support is provided by Fishbowl’s US-based Mindbreeze Certified Experts, and we’re proud of our 99% customer satisfaction rate.

Fishbowl Solutions Premium Support for Oracle Digital Assistant

Support for your Oracle Digital Assistant should be timely, professional, and efficient. Many digital assistants require attention and care not covered by Oracle’s out of the box instructions—that’s where Fishbowl comes in. Our support contracts are available to all Oracle customers whether or not you implement the ODA with us. Fishbowl’s Premium Support for Oracle Digital Assistant supplements any coverage you currently have with Oracle in order to provide both break-fix troubleshooting and pre-deployment testing.

Our plans are flexible. We tailor each Premium Support agreement to our customers’ specific needs and budget. Most engagements include the following activities:

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New Intent creation

Create new intents or modify existing ones based on analytics results

Analytics Monitoring

Monitor analytics from ODA and report on findings

OCI Monitoring

Ongoing monitoring of Oracle Cloud Infrastructure performance

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Testing & Deployment

Test and deploy new or modified intents

Contact Support

Get in Touch
+1 952.465.3407
How to Submit a Ticket
  • Go to fishbowlsolutions.zendesk.com.
  • Click on “sign up” in the top right corner of the page.
  • Provide your name and email address.
  • Use the link in the confirmation email to verify your account.
Support Hours
Monday–Friday 8:30 a.m. to 5 p.m. CT

The right support for your team.

We’d love to talk about how we can keep your Mindbreeze implementation up and running.