At Fishbowl Solutions, responding to customer RFPs isn’t just about checking boxes—it’s about showcasing expertise, tailoring value, and delivering strategic insight in record time. That’s why we’ve supercharged our RFP process with the power of Oracle WebCenter Content and our very own Generative AI for WebCenter Content solution.
If you’ve ever tried to pull together a proposal under a tight deadline while digging through years of past responses, solution slides, and technical documentation, you know the struggle. With our AI-enhanced document management and search tools, we’ve transformed that chaos into a competitive advantage.
The Power of Curated Content
Oracle WebCenter Content has long been the foundation for managing our curated content—technical documents, project templates, case studies, solution descriptions, and past proposals. With version control, metadata tagging, and role-based access built in, it ensures our content is organized, secure, and accessible only by the right people.
But content access is only half the battle. Our GEN AI solution takes it to the next level by using retrieval-augmented generation (RAG) to find the right content—fast—and generate tailored, accurate responses.
Configuration step 1: Set up an AI Assistant specifically for RFP interrogation against RFP content sources
Configuration step 2: Setup Assistant and the System Prompt Configuration
RFP Response, Reimagined
Here’s how we use GEN AI for WebCenter Content to respond to RFPs with speed and precision:
Step 1: Intake & Indexing
As soon as a new RFP comes in, we check it into WebCenter Content and tag it for tracking. Our GEN AI assistant gets to work analyzing the document structure, key dates, scope, and mandatory requirements using pre-built prompts we’ve refined over dozens of RFP cycles.
Step 2: Curated Search & Smart Retrieval
Using semantic search powered by our AI indexing engine, the assistant combs through our knowledge base to pull in relevant content—be it a previous similar response, a product description, or implementation plans. It doesn’t just keyword match—it understands intent and context, surfacing the most relevant and approved content.
Step 3: Drafting with Context
The AI assistant helps generate draft responses directly within the WebCenter interface. Whether it’s writing an executive summary, summarizing our training offerings, or crafting a detailed security narrative, the content is grounded in the latest, indexed documentation and metadata.
Step 4: Accuracy, Feedback & Validation
All AI-generated content is logged, traceable, and subject to feedback. Our admin team can review flagged responses, adjust embeddings, and refine the assistant configuration based on feedback, ensuring every response is accurate and trustworthy.
We even run our responses back through GEN AI against the original RFP to validate alignment and completeness—think of it as an AI-powered second set of eyes.
Why This Matters for You
If you’re an Oracle WebCenter Content customer—or even exploring the platform—you’re sitting on a goldmine of valuable content. Pairing it with Fishbowl’s GEN AI solution transforms it from static storage into a strategic AI assistant that can help you:
- Win more business by responding faster and smarter
- Empower teams to find and reuse the best of your institutional knowledge
- Maintain control with enterprise-grade security and auditability
We’ve been solving content challenges for over 25 years. Now, we’re doing it with AI—securely, responsibly, and effectively.
