Currently browsing Case Study

Providing Test Engineers with a Productivity-Boosting Product Testing Platform

One of Fishbowl’s long-time PTC Windchill and Creo customers, a turf maintenance equipment manufacturer, recently reached out to our team acknowledging that their custom solution to schedule product tests was no longer fulfilling their everyday needs. The old platform...

Upgrading Healthcare Customer’s Oracle WebCenter System Brings Renewed Focus on the Importance of Running the Latest Version of Software

Staying on top of regulations and maintaining security and support of IT resources including software systems are top of mind to companies within the healthcare industry. From the Health Insurance Portability and Accountability Act (HIPAA) to Chain of Custody Forms...

Fishbowl Solutions Partners with Insurance Company to Create Customer Portal and Mobile App to Streamline Transaction Processing and Access to Information via Oracle WebCenter and Microsoft Azure

In 2018, this insurance company made the decision to replace their outdated and hard-to-use customer portal application. This old portal provided a value-add service that complemented the company’s insurance offerings. It was developed as an in-house, browser-based...

Nuclear Energy Company Reduces Data Entry and Improves Compliance by Using Fishbowl’s Document Automation Suite for Oracle WebCenter

Fishbowl Solutions has been working with a nuclear-components manufacturer for over ten years, helping them leverage Oracle WebCenter to manage critical project and change management documents. Change management and step-by-step process review is critical for this...

Migrating an On-Premises Oracle WebCenter Content Instance to the Microsoft Azure Cloud

Fishbowl built its consulting practice around helping organizations solve costly and frustrating knowledge sharing problems by utilizing the content management components that today are known as Oracle WebCenter. In this instance, we assisted a customer with a...

Office Depot Contains 20% of Service Requests with Oracle Digital Assistant Integrated with Oracle Service Cloud

Customer service is expensive. On average, it costs about $1 per minute to service a customer that calls customer support. This cost increases if the call needs to be escalated to the next level of support – from Level 1 to Level 3 – because with each escalation more...