Blog - Chatbots
Key Takeaways from Oracle OpenWorld London 2020
After spending nearly two decades working for Oracle and attending many Open World events in San Francisco, it was very interesting for me to see the changes and style of this year's Oracle OpenWorld in London (OOW) particularly the keynote by Safra Catz (CEO), it...
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Oracle Digital Assistant for SaaS Partner Training Insights
Our team at Fishbowl Solutions has completed several major Oracle Digital Assistant implementations over the past year and are primed to complete even more in 2020. Continuous learning and intellectual agility are part of our company's core values, so we sent Scott...
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Fishbowl Employees Achieve Oracle Digital Assistant Certification
Fishbowl Solutions continues to highlight its focus on designing, developing, and supporting solutions for the Oracle Digital Assistant (ODA) platform. Recently, Fishbowl’s ODA consultants Andy Weaver, Scott Wall, and Elliot Carson passed the Oracle Cloud Platform Digital Assistant Certified Associate exam.
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Join Fishbowl Solutions at Oracle Modern CX London
If you’re attending Oracle Modern CX in London on November 20, and you’re interested in learning how digital assistants (chatbots) can automate the customer service experience, this is a can’t miss session…
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Integrating Live Agents using Oracle Service Cloud, Zendesk, and ServiceNow with the Oracle Digital Assistant
Oracle Digital Assistant (ODA) is a robust and versatile chatbot platform that can be utilized in a variety of use cases. One such use case is to provide relief to a costly and overworked live agent support staff…
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Webinar Preview: Get your Digital Assistant for Customer Service Online Before Black Friday
Shoppers aren’t the only group of people stressed out during the holidays. As they rush from store to store looking for bargains or last-minute gifts, or peruse company websites checking on product availability, another group is trying to handle the increase of questions or requests that shoppers have during this crazy time…
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