Archiver isn’t your only option when it comes to WebCenter Migrations
If you’ve ever had to migrate content from one instance of WebCenter Content to another using the out-of-the-box archiver administrator applet, your experience most likely looked something like the following (Warning: It’s a long list…): You spend a...
Key Takeaways from Oracle OpenWorld London 2020
After spending nearly two decades working for Oracle and attending many Open World events in San Francisco, it was very interesting for me to see the changes and style of this year’s Oracle OpenWorld in London (OOW) particularly the keynote by Safra Catz (CEO),...
Oracle Digital Assistant for SaaS Partner Training Insights
Our team at Fishbowl Solutions has completed several major Oracle Digital Assistant implementations over the past year and are primed to complete even more in 2020. Continuous learning and intellectual agility are part of our company’s core values, so we sent...
Create, Copy, and Collaborate on Office Documents with Fishbowl’s Office Online Server Connector for WebCenter Content
Last August, we launched the Office Online Server Connector for WebCenter Content as our latest new product. As the name implies, this product connects Office Online Server with WebCenter Content, allowing WebCenter users to view and edit Word, Excel, and PowerPoint...
Fishbowl Employees Achieve Oracle Digital Assistant Certification
Fishbowl’s Certified Oracle Digital Assistant Associates (Left to Right): Andy Weaver, Scott Wall, and Elliot Carson Fishbowl Solutions continues to highlight its focus on designing, developing, and supporting solutions for the Oracle Digital Assistant (ODA) platform....
Join Fishbowl Solutions at Oracle Modern CX London
If you’re attending Oracle Modern CX in London on November 20, and you’re interested in learning how digital assistants (chatbots) can automate the customer service experience, this is a can’t miss session. Join Fishbowl’s Oracle Sales Manager for EMEA, Peter...
Integrating Live Agents using Oracle Service Cloud, Zendesk, and ServiceNow with the Oracle Digital Assistant
Oracle Digital Assistant (ODA) is a robust and versatile chatbot platform that can be utilized for a variety of use cases. One such use case is to provide relief to a costly and overworked live agent support staff. So, how do we accomplish this? No chatbot solution on...
Webinar Preview: Get your Digital Assistant for Customer Service Online Before Black Friday
Shoppers aren’t the only group of people stressed out during the holidays. As they rush from store to store looking for bargains or last-minute gifts, or peruse company websites checking on product availability, another group is trying to handle the increase of...