Posts by Fishbowl Marketing

Employees Achieve Oracle WebCenter Content 11g Sales Specialist Certification

Fishbowl Solutions prides itself in delivering powerful and critical support and services to enterprise customers worldwide. Continuous learning, such as achieving a WebCenter Content certification, is one of our core company values. By learning new skills and...

Employees Achieve Oracle Cloud Support Specialist Certification

Fishbowl Solutions strives to excel beyond customer expectations. To do so, we challenge our employees to continuously learn new technology and skills. As one of our company values, Continuous Learning ensures our customers receive the best information and guidance...

How Mindbreeze Ingests Content with the Semantic Pipeline

In Mindbreeze, the Semantic Pipeline refers to the process after a document is picked up by a crawler and then ultimately indexed. During this process, content and metadata can be extracted and manipulated to drive more intelligence in the Enterprise Search Solution....

Fishbowl Solutions Employees Achieve Oracle Cloud Infrastructure Architect Associate Certification

Fishbowl Solutions strives to deliver powerful and critical support and services to enterprise customers worldwide. Continuous Learning is one of Fishbowl’s core company values, and employees understand that by learning new skills and technologies they will be able to...

Office Depot Contains 20% of Service Requests with Oracle Digital Assistant Integrated with Oracle Service Cloud

Customer service is expensive. On average, it costs about $1 per minute to service a customer that calls customer support. This cost increases if the call needs to be escalated to the next level of support – from Level 1 to Level 3 – because with each escalation more...

« Previous